Notice of Privacy Practices (NPP) describes the uses and disclosures of a patient’s “Protected Health Information” (PHI) regarding treatment, payment, or healthcare operations and for other purposes permitted or required by law and a patient’s right to access and control of PHI including demographics: identity of patient; past, present or future physical or mental health or condition and/or related healthcare services.
Methodist Children’s Home (MCH), Methodist Children’s Behavioral Hospital-Maumelle (MCBH-M), Methodist Counseling Clinic (MCC), Arkansas C.A.R.E.S., and Methodist Children’s Behavioral Hospital-Jonesboro (MCBH-J) will abide by the terms of the NPP and, at any time, may change the terms of the notice that will be effective for all PHI maintained at the time of change. A revised NPP will be provided on request by mail or email.
This Notice describes the practices of our programs associated with the Methodist Children’s Home (MCH), Methodist Children’s Behavioral Hospital-Maumelle (MCBH-M), Methodist Counseling Clinic (MCC), Arkansas C.A.R.E.S., and Methodist Children’s Behavioral Hospital-Jonesboro (MCBH-J) may share medical information for treatment, payment, or operations as described in this notice. Any healthcare professional associated with the Methodist Family Health system — employees, staff, and other personnel authorized to enter information into the patient’s file or record — will follow the terms of the NPP.
This notice describes how medical information about you may be disclosed and how you can get access to this information. Please review it carefully.
You have the right to:
To inspect or obtain a copy of your records, complete an authorization/release form and send the request to the Health Information Management Department. All other requests must be sent to the Chief Privacy Officer.
Uses and Disclosures of Protected Health Information Based upon Written Consent:
If you believe your privacy rights have been violated, please contact the Methodist Children’s Home, Methodist Children’s Behavioral Hospital-Maumelle, Methodist Counseling Clinic, Arkansas C.A.R.E.S., and Methodist Children’s Behavioral Hospital-Jonesboro and/or the Office for Civil Rights, Region VI (U.S. Department of Health & Human Services):
Office for Civil Rights
U.S. Department of HHS
1301 Young Street, Suite 1169
Dallas, TX 75202
(214) 767-4056; (214) 767-8940
(214) 767-0432 Fax
You may contact our Chief Privacy Officer and/or Chief Security Officer for further information about the complaint process.
Jennifer Horner, MSHI, RHIA
Chief Privacy Officer, Methodist Family Health
1601 Murphy Drive
Maumelle, AR 72113
Phone: (501) 906-4314
Toll-free 866-813-3388
jhorner@methodistfamily.org
Keven Burress
Chief Security Officer, Methodist Family Health
1600 Aldersgate Road, Suite 200
Little Rock, AR 72205
Phone: (501) 906-4215
Toll-free 800-756-3709
kburress@methodistfamily.org
To receive a full copy of the notice you may request it from Methodist Family Health via paper or electronic version.
This notice was published and effective on April 14, 2003.
Updated April 2025.
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